Privacy Policy

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

• Name, email address, and phone number
• Billing and shipping address
• Payment information (processed securely through third-party providers)
• Pet information (names, breeds, health conditions, vaccination records)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website addresses
• Device information

3. How We Use Your Information

We use the information we collect to:

• Process and manage your appointments
• Send appointment confirmations and reminders
• Process payments and issue refunds
• Maintain records of your pets grooming history
• Respond to your inquiries and provide customer support
• Send promotional communications (with your consent)
• Improve our services and website

4. Information Sharing

We do not sell your personal information to third parties. We may share your information with:

• Service providers who assist in operating our business
• Payment processors for transaction processing
• Legal authorities when required by law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications
• Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect certain features of our website.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us at: